How does the AI handle legal intake for law firms?

The AI captures essential intake information: matter type (PI, family, immigration, criminal, business), jurisdiction, timeline, opposing party for conflict checks, and basic case facts. It then routes qualified leads to the right attorney or books a consultation.

Can it handle calls for different practice areas?

Yes. Configure separate intake flows for each practice area - personal injury, family law, immigration, criminal defense, business law, etc. Each can have different qualification questions, routing rules, and consultation booking options.

Is client information kept confidential?

Absolutely. All call recordings and transcripts are encrypted at rest and in transit. Access is role-controlled. We can provide BAAs for firms handling sensitive matters. No data is used for training purposes.

Can it book paid consultations?

Yes. The AI can book free or paid consultations. For paid consults, it sends a payment link via email before confirming the appointment. Integrates with Cal.com, Google Calendar, and most scheduling platforms.

What about after-hours legal leads?

This is where VoiceCharm shines for law firms. Studies show 40-60% of legal leads come after business hours. The AI captures every after-hours inquiry with full intake details, so you follow up first thing in the morning.

What does the law firm AI receptionist cost?

$299/month includes 500 minutes. Most solo practitioners and small firms stay within that. Multi-attorney firms may need more, with overage at $0.35/minute. Volume discounts available.

Built for Law Firms

AI Receptionist for Law Firms -
Client Intake Made Easy

The first law firm to respond wins 70% of cases. VoiceCharm answers every call instantly, runs structured intake, and books consultations - even at midnight on a Saturday. Your competitors are still routing to voicemail.

Law firms lose an estimated 35% of potential clients to slow response times. Whether it's a personal injury lead at 11 PM or an immigration question on Sunday morning, our AI legal receptionist captures the inquiry, qualifies the case, and gets the consultation on the calendar.

Get Started - 15 Min Setup View Pricing

$200 refundable if it does not book you consultations. No contracts.

The Law Firm Intake Problem

Your competitors are answering their phones. Are you?

After-Hours Leads Go Cold

Personal injury victims call at 11 PM from the ER. Immigration clients call on Sunday mornings. Criminal defense needs arise at 2 AM. If your phone goes to voicemail, they are calling the next attorney on Google.

First Response Wins the Case

Studies show the first law firm to respond captures 70% of retained clients. A potential client calling 3 firms signs with whoever answers first - not whoever is "best."

Intake Staff Gets Overwhelmed

Your paralegal handles intake, but she is also preparing discovery, scheduling depositions, and managing client communication. Incoming calls become interruptions that fragment her day.

High-Value Leads Look Like Any Other Call

A rear-end collision with $80K in medical bills looks like any other call until you qualify it. By the time you call back, that $500K settlement went to a competitor who answered live.

Consultation No-Shows Waste Time

You block an hour for a consultation. The prospect does not show. No reminder was sent. No confirmation call was made. That is billable time lost forever.

Conflict Checks Delay Response

Before your team can even schedule a consultation, they need opposing party names for conflict checks. Playing phone tag to get this information adds days to your response time.

Why Law Firms Choose VoiceCharm

24/7 Legal Intake

Potential clients call at night and on weekends - especially for PI, criminal defense, and immigration. Your AI captures every inquiry while your competitors send them to voicemail.

Smart Conflict & Qualification

Captures matter type, jurisdiction, and opposing party. Pre-screens for conflicts and routes qualified leads to the right practice group or attorney.

Consultation Booking

Books paid or free consultations with configurable routing rules. Paid consult links can be sent via email for immediate payment capture.

Live Transfer for Hot Leads

When a high-value potential client calls, the AI can transfer live to the attorney with a whisper summary - "PI case, rear-end collision, $50K+ medical bills."

The Numbers: Law Firm ROI

Every missed call is a case that went to your competitor.

35%

Of potential clients lost to slow response

70%

Of cases go to the first firm that responds

40-60%

Of legal leads come after business hours

Capturing just 2 extra qualified cases per month =

$10,000 - $50,000+ in recovered fees

VoiceCharm costs $299/month. One retained case pays for years of service.

Saturday Night: Without VoiceCharm vs. With It

Without VoiceCharm

Saturday 9 PM. A driver was just rear-ended at a stoplight. $45K in medical bills already. They Google "personal injury attorney near me" and call 3 firms:

Your firm: Voicemail. "Leave a message after the beep."
Competitor A: Voicemail.
Competitor B: AI receptionist answers, takes intake, books Monday consultation.

Competitor B signs a $150K+ case. You never even knew they called.

With VoiceCharm

Same scenario. Your AI receptionist answers instantly:

Captures accident details, injuries, insurance info
Gets opposing party name for Monday conflict check
Books consultation for Monday 9 AM
Sends confirmation email with intake forms
Flags as high-value lead for immediate attorney notification

You are the first call on Monday morning with complete intake already done. Case signed by noon.

How It Works for Law Firms

Your AI legal receptionist is live in 15 minutes.

Configure Practice Areas

Set up intake flows for each practice area - PI, family law, immigration, criminal defense, business law. Define qualification questions, consultation types (paid/free), and routing rules per attorney.

Connect Calendars and Phone

Forward your main line or get a dedicated intake number. Connect Google Calendar or Cal.com. Configure appointment lengths and buffer times between consultations.

Never Miss a Lead Again

Go live. Every call gets answered. Intake is captured. Consultations are booked. Hot leads get live-transferred. You focus on practicing law while your AI handles the phones.

Legal Use Cases

Intake & Conflict Screening

Capture matter type, jurisdiction, and opposing party for conflict checks.

Route qualified leads to the right practice group or attorney automatically.

Consultation Scheduling

Book paid or free consults with configurable routing rules per practice area.

Live-transfer urgent matters if attorneys are available. Otherwise book the first open slot.

"We captured 27% more after-hours PI leads in the first month. That's cases that were going straight to voicemail - and to our competitors. VoiceCharm paid for itself in the first week."

David K. - Managing Partner, Personal Injury Firm, Atlanta GA

Case Studies

Personal Injury Firm (3 attorneys)

Captured 27% more after-hours leads with AI-first answering. Signed 4 additional cases per month worth an estimated $120K in fees.

Immigration Practice (solo)

Reduced no-shows by 15% with automated reminders and rescheduling. Freed 10+ hours per week from phone duties to focus on casework.

Law Firm AI Receptionist FAQ

Common questions from attorneys and legal practices

Ready to Capture Every Lead?

Your competitors are answering after-hours calls. Start capturing the leads you have been losing to voicemail.

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