How It Works
Self-serve setup in under 15 minutes — or get white-glove onboarding
How It Works
Get your AI receptionist live in minutes, not weeks. No technical skills required. No hardware. No app to install. No scripts to write.
Configure
Tell us your business hours, services, and customize your AI receptionist's personality in 5 minutes.
Activate
Get your dedicated phone number instantly. Forward your existing line or use it directly.
Test
Call your new number and experience your AI receptionist firsthand. Make adjustments if needed.
Go Live
Start receiving calls, view transcripts in real-time, and watch your missed-call rate drop to zero.
Average setup time: 12 minutes — No IT department needed. No staff to train.
White-Glove Onboarding (Optional)
Most customers self-serve in under 15 minutes. For complex setups — custom call flows, multi-location routing, or CRM integrations — our team handles everything:
Week 1: Discovery
- Record your current after-hours call experience
- Collect FAQs, scheduling rules, and escalation contacts
- Define booking workflows and calendar integration
- Choose voice and language settings
Week 2: Build
- Configure your AI agent with custom prompts
- Configure voice, tools, and call flows
- Set up booking integration (Cal.com/Google Calendar)
- Define transfer rules and routing modes
- Test scripts with your team
Week 3: Pilot
- Shadow calls for 1 week alongside your current process
- Compare connection rates and appointments set
- Tune prompts and flows based on real interactions
- Review recordings and transcripts together
Go-Live & Ongoing
- Provision number or configure forwarding
- Enable recordings, transcripts, and alerts
- Weekly tune-up calls for the first month
- Ongoing optimization and support
Sample Transcript
AI: Thanks for calling Bright Smile Dental. I can help with appointments, questions, and emergencies. How can I help you today?
Caller: Hi, I need to schedule a cleaning.
AI: I'd be happy to help with that. Are you a new patient or returning?
Caller: Returning.
AI: Great. I have availability next Tuesday at 2pm or Wednesday at 10am. Which works better for you?
Caller: Tuesday at 2 works.
AI: Perfect. You're all set for Tuesday, March 12th at 2pm. You'll receive a confirmation email shortly. Is there anything else I can help with?
Book Your Demo
See VoiceCharm in action. Hear the voice. Ask questions. No pressure, no commitment.
"The demo sold me." Hearing the AI handle a real call scenario made the decision easy.
— Recent VoiceCharm customer
Prefer to chat? Email us at hello@voicecharm.ai or try our live AI demo at the top of this page.