AI Receptionist for
Medical Clinics
Keep your number and forward the calls your front desk can't pick up. The AI answers around the clock, asks the questions you chose (a name, a callback number, a general reason for calling) and emails your staff the message. They call back.
Your phone rings first • Turn it on with one dial code
Medical Clinics Struggle with Patient Communication
Phone Tag with Patients
Patients call during lunch, after hours, or when staff is with other patients. Long hold times and voicemail frustrate sick patients.
Urgent Calls Get Lost
A patient who says it's urgent leaves a voicemail that sits behind ten routine ones. Nobody knows it's there until someone has listened to all of them.
New Patients Call Once
A new patient who reaches voicemail may call the next clinic instead of leaving a message. Your staff never learns the call happened.
What Our AI Receptionist Does for Medical Clinics
Front-desk overflow for a busy clinic: it takes the call your staff can't, and hands them a message to return.
Appointment Requests Taken Down
When a patient calls for a checkup, a follow-up or a first visit and nobody can pick up, the AI takes their name, number and what they want. Your front desk calls back and books it. Google Calendar booking can be turned on, but it is off by default.
Asks Only What You Choose
Every call is recorded and the message reaches your staff by ordinary email. Set your questions to a name, a callback number and a general reason for calling. Callers should not be asked for medical details beyond that.
Urgent Calls Marked URGENT
The AI never gives medical advice and never promises a callback time. When a caller says it's urgent, it takes their details and marks the email URGENT. Put your emergency instruction in your greeting so every caller hears it.
Patient Intake
It takes the caller's name, number and reason for calling, so your staff knows who to call back and why.
Friday Evening: Without vs. With AI Receptionist
❌ Without AI Receptionist
Friday 6 PM: A new patient calls to set up a first visit.
Calls clinic: Goes to voicemail, office closed.
Doesn't leave a message: Calls the next clinic on the list.
Monday morning: Your staff has no idea the call happened.
Result: A new patient gone before anyone knew they had called.
✅ With AI Receptionist
Friday 6 PM: Same patient, same call.
Calls clinic: The call forwards and the AI answers.
AI asks your questions: Name, callback number, and that they want a first visit.
Monday morning: The message is in your inbox. Your front desk calls back and books them.
Result: The patient gets a conversation instead of a voicemail box, and your staff gets a name and a number.
The Calls It Takes for a Medical Practice
Urgent Calls
The AI never gives medical advice. When a caller says it's urgent, it takes their details and marks the email URGENT. Put your emergency instruction in your greeting.
Appointment Requests
Takes requests for checkups, follow-ups and first visits: who called, their number and what they need. Your front desk calls back to book.
Prescription Refill Requests
Takes the patient's name and number and notes that it's a refill request. It doesn't ask which medication. Your staff calls back.
New Patient Intake
A new patient who calls after hours gets an answer, not voicemail. The AI takes their name, number and reason for calling.
Recorded & Transcribed
Every call is recorded and transcribed, so your staff can check exactly what a patient said.
Questions Taken as Messages
Can tell callers the hours you entered. Anything else, clinical questions included, is taken as a message for your staff. It doesn't guess.
The Numbers for Medical Clinics
Every answered call is a message with a name and a number
At 50¢ a minute, billed by the second, it has paid for itself if it catches one new patient who would have hung up on voicemail. A month with no calls costs nothing.
How It Works for Medical Clinics
Patient Calls and Nobody Can Pick Up
Your phone rings first. If the desk is busy or the office is closed, the call forwards and the AI answers with your practice name and your greeting.
AI Captures the Details
Asks the questions you chose: a name, a callback number and a general reason for the call. It gives no medical advice, so your greeting should carry your emergency instruction.
Tells the Caller What Happens Next
It says your staff will call back and promises no time. Calls the patient says are urgent are marked URGENT. Refill and billing calls are taken as messages.
Practice Gets Complete Summary
Your staff gets an email with the patient's name, number, answers and a short summary. The full transcript and recording are in your dashboard.
Ready to Stop Sending Patients to Voicemail?
Give callers a conversation at any hour and give your staff a message to return, so the people at the desk can stay with the patients in front of them.