Built for HVAC and plumbing companies, after hours

The call you miss at 2am could be your biggest job

You're on a job site. Your phone rings. You can't answer. That homeowner may call the next company on Google. VoiceCharm answers the calls you can't.

50¢ a minute. No monthly fee.

First 30 minutes free · then 50¢ a minute · no monthly fee · card required

Answers the Calls You Miss, 24/7

Nights, weekends, holidays. It answers when you don't, so the caller gets a conversation instead of a beep.

Takes Down Every Job

Asks every caller the questions you'd ask, then emails you their name, number, address and answers when the call ends.

Cheaper Than a Receptionist

You pay 50¢ a minute for the calls it answers, with no monthly fee. Calls under 20 seconds are free, and so are your own test calls.

Hear It Yourself — Call the AI Demo Line

Hear it answer a call

(510) 298-5997

Call it from your phone and it answers as your business's receptionist. Enter your business name on the signup page first and it greets you by name; call cold and it asks. Then it takes your details the way it would a customer's and offers to email you the brief.

Common Questions

Will callers know it's an AI?

If they ask, yes. It answers with your business name and holds a natural conversation, and when a caller asks whether they're talking to an AI it says so. The default greeting also tells callers the call may be recorded.

What if there's a real emergency — like a burst pipe?

For flooding, a gas or burning smell, sparks or no heat in freezing weather, it skips the rest of your questions. HVAC callers first hear the gas and 911 safety line; plumbing callers are told to shut off the main water valve. The AI takes the name, address and callback number. Then VoiceCharm phones your on-call number. Press 1 to confirm. If no one does, it tries again a few minutes later, up to 3 tries. The details are emailed too. It never promises the caller a time.

How long does setup take?

About ten minutes. Tell us about your business, pick your questions and hear the agent in your browser before a customer does. Then create your account, add a card, and dial one code on your phone so unanswered calls forward to it.

Is 50¢ a minute actually worth it?

You pay only for the time it spends on your calls: the first 30 minutes are free, then 50¢ a minute, billed by the second. For example, 40 missed calls a month at about 2.5 minutes each is about $50. One plumbing repair or AC job could cover that many times over.

Stop Losing Jobs While You're On The Job

First 30 minutes free. Setup in about ten minutes.

First 30 minutes free · then 50¢ a minute · no monthly fee · card required

AI Receptionist for Plumbers, HVAC, Electricians & Roofers | VoiceCharm