The Google Calendar
Appointment Setter for Vets
Sign in with Google and VoiceCharm reads your calendars. Then an AI phone agent answers pet owner calls, books visits straight onto the right vet's Google Calendar — one calendar per provider — transfers urgent calls, and captures new client intake, so your team can focus on the animals in the exam room.
Setup in under 5 minutes
Why Veterinary Clinics Choose VoiceCharm
Pet owners are anxious when their animal is sick. They need answers now — not a voicemail box. VoiceCharm makes sure every call is answered with care.
Instant Appointment Booking
Books wellness exams, vaccinations, dental cleanings, and sick visits directly on your clinic calendar. Pet owners get instant confirmation with date, time, and provider. No hold music, no callbacks, no missed bookings.
24/7 Pet Owner Access
Pet emergencies don't wait for business hours. The AI answers every call in under 3 seconds — day, night, weekends, holidays. Urgent calls can be transferred straight to your on-call line. Routine requests get booked for the next available slot.
New Client & Pet Intake
Captures owner name, pet name, species, breed, age, weight, vaccination history, and reason for visit. Your team gets a complete intake form before they walk through the door. No clipboard, no waiting room paperwork.
Every Missed Call Is a Lost Client
A new veterinary client is worth $700-$900 in year-one revenue, and $4,000+ over a pet's lifetime. At $149/month, one recovered call pays for months of VoiceCharm.
How It Works for Your Clinic
Pet Owner Calls Your Clinic
Whether your line is busy, it's after hours, or your team is in surgery — VoiceCharm picks up in under 3 seconds with a warm, professional greeting.
AI Handles the Conversation
Identifies what the pet owner needs — wellness visit, sick pet, emergency, prescription refill, boarding. Collects the right information for each scenario.
Appointment Booked or Action Taken
Checks your real calendar for open slots, books the appointment with the right provider, and sends confirmation. Urgent calls can be transferred to your on-call line. Complex requests get a detailed message to your team.
You Get a Full Summary
Every call generates an email with the recording, transcript, pet and owner info, and action taken. Review on your dashboard anytime.
Common Veterinary Call Scenarios
Urgent Calls
Dog ate chocolate at midnight? The AI asks weight, amount, type — captures the details and can transfer the call straight to your on-call line.
Wellness & Vaccine Scheduling
"My puppy needs her shots" → checks availability → books the next open wellness slot → confirms date, time, and what to bring. Done in 90 seconds.
Sick Pet Visits
Collects symptoms, onset, severity, and pet details. Triages urgency — same-day for concerning symptoms, next available for mild issues.
New Client Registration
Captures owner info, pet name, species, breed, age, weight, vaccination history, and existing conditions. Your team is fully prepared before they arrive.
Overflow During Rush Hours
Monday morning after a weekend? When all lines are busy, VoiceCharm catches the overflow. No pet owner hears a busy signal or waits on hold.
Prescription Refills & Food Orders
Takes medication refill requests and prescription food reorders, with all the details your vet needs to review and approve.
The True Cost of Missed Calls for Vet Clinics
37% of veterinary clinic calls go unanswered. Each one is a pet owner who may never call back. Read our deep dive on what missed calls actually cost your practice.
Stop Losing Pet Owners to Voicemail
Every missed call is a pet owner who books with the clinic down the street. Start your free trial today — no contracts, cancel anytime.