Your Vet Clinic Never
Misses a Pet Owner's Call
An AI receptionist that answers pet owner calls 24/7, books appointments on your calendar, triages emergencies, and captures new client intake — so your team can focus on the animals in the exam room.
No credit card required · Setup in under 5 minutes
Why Veterinary Clinics Choose VoiceCharm
Pet owners are anxious when their animal is sick. They need answers now — not a voicemail box. VoiceCharm makes sure every call is answered with care.
Instant Appointment Booking
Books wellness exams, vaccinations, dental cleanings, and sick visits directly on your clinic calendar. Pet owners get instant confirmation with date, time, and provider. No hold music, no callbacks, no missed bookings.
24/7 Pet Owner Access
Pet emergencies don't wait for business hours. The AI answers every call in under 3 seconds — day, night, weekends, holidays. Emergency calls get triaged and escalated immediately. Routine requests get booked for the next available slot.
New Client & Pet Intake
Captures owner name, pet name, species, breed, age, weight, vaccination history, and reason for visit. Your team gets a complete intake form before they walk through the door. No clipboard, no waiting room paperwork.
Every Missed Call Is a Lost Client
A new veterinary client is worth $700-$900 in year-one revenue, and $4,000+ over a pet's lifetime. One recovered call pays for months of VoiceCharm. Most clinics see ROI within the first week.
How It Works for Your Clinic
Pet Owner Calls Your Clinic
Whether your line is busy, it's after hours, or your team is in surgery — VoiceCharm picks up in under 3 seconds with a warm, professional greeting.
AI Handles the Conversation
Identifies what the pet owner needs — wellness visit, sick pet, emergency, prescription refill, boarding. Collects the right information for each scenario.
Appointment Booked or Action Taken
Checks your real calendar for open slots, books the appointment with the right provider, and sends confirmation. Emergencies get triaged and escalated. Complex requests get a detailed message to your team.
You Get a Full Summary
Every call generates an email with the recording, transcript, pet and owner info, and action taken. Review on your dashboard anytime.
Common Veterinary Call Scenarios
Emergency Triage
Dog ate chocolate at midnight? The AI asks weight, amount, type — gives immediate guidance and connects to the emergency vet if needed.
Wellness & Vaccine Scheduling
"My puppy needs her shots" → checks availability → books the next open wellness slot → confirms date, time, and what to bring. Done in 90 seconds.
Sick Pet Visits
Collects symptoms, onset, severity, and pet details. Triages urgency — same-day for concerning symptoms, next available for mild issues.
New Client Registration
Captures owner info, pet name, species, breed, age, weight, vaccination history, and existing conditions. Your team is fully prepared before they arrive.
Overflow During Rush Hours
Monday morning after a weekend? When all lines are busy, VoiceCharm catches the overflow. No pet owner hears a busy signal or waits on hold.
Prescription Refills & Food Orders
Takes medication refill requests and prescription food reorders. Routes to the vet for approval. Notifies the owner when ready for pickup.
The True Cost of Missed Calls for Vet Clinics
37% of veterinary clinic calls go unanswered. Each one is a pet owner who may never call back. Read our deep dive on what missed calls actually cost your practice.
Stop Losing Pet Owners to Voicemail
Every missed call is a pet owner who books with the clinic down the street. Start your free trial today — no credit card, no contracts, cancel anytime.