Your Shop Never
Misses a Customer Call
An AI receptionist that answers every call 24/7, books service appointments, captures vehicle details, and gives estimates — so your techs can focus on the cars in the bay.
No credit card required · Setup in under 5 minutes
Why Auto Repair Shops Choose VoiceCharm
Your techs can't answer phones with grease on their hands. Your service writer handles one call at a time. VoiceCharm catches the rest.
Instant Service Scheduling
Books oil changes, brake jobs, diagnostics, and major repairs directly on your shop calendar. Customers get instant confirmation with date, time, and service type. No more phone tag while your techs are under cars.
24/7 — Even When the Bay Is Closed
Customers Google "mechanic near me" at 10 PM when their check engine light comes on. If you don't answer, the shop down the road does. VoiceCharm picks up in under 3 seconds, day or night, weekends and holidays.
Capture Every Service Request
Collects vehicle year/make/model, mileage, symptoms, and urgency level. Your service writers get a complete job ticket before the car rolls in. No more "what did they say was wrong?" guessing.
Every Missed Call Is a Lost Repair Order
The average repair order is $350-$600. One missed call from a new customer costs you that — plus their lifetime value of $2,000+. Most shops recover their VoiceCharm investment from a single captured call.
How It Works for Your Shop
Customer Calls Your Shop
Whether your line is busy, it's after hours, or your service writer is with another customer — VoiceCharm picks up in under 3 seconds.
AI Handles the Conversation
Greets the caller professionally, identifies what they need (oil change, brake inspection, check engine light), and collects vehicle year, make, model, and mileage.
Appointment Booked or Message Taken
Checks your real calendar for open bays, books the service appointment, and gives a price estimate for standard services. Complex jobs get flagged for your service advisor.
You Get a Full Summary
Every call generates a notification with the recording, transcript, vehicle info, service needed, and action taken. Review everything on your dashboard.
Common Auto Repair Call Scenarios
Check Engine Light
"My check engine light came on" → AI captures symptoms, mileage, vehicle info → books diagnostic appointment → quotes diagnostic fee upfront.
Routine Maintenance
"I need an oil change" → checks bay availability → books the slot → confirms synthetic vs conventional → done in 60 seconds.
Brake & Safety Concerns
"My brakes are squealing" → asks how long, driving conditions, any grinding → assesses urgency → books inspection with the right tech.
Repair Status Checks
"Is my car ready?" → pulls up the job by name or phone number → gives current status and estimated completion time.
After-Hours Emergencies
Breakdown at 9 PM? AI captures location, symptoms, and tow needs. Escalates to on-call or books first-thing appointment with priority flag.
Price Quotes
"How much for brake pads?" → gives your standard pricing → upsells inspection if appropriate → books the service if they're ready.
Stop Losing Customers to the Shop Down the Street
Every missed call is a repair order that goes to your competitor. Start your free trial today — no credit card, no contracts, cancel anytime.