# VoiceCharm

> VoiceCharm is the after-hours answering service for HVAC and plumbing companies. By day the owner's phone rings as normal and missed calls forward to the AI. The AI asks the owner's questions (address, what's wrong, how urgent) and emails each lead. On an emergency (gas smell, smoke, a CO alarm, flooding, a burst pipe, a sewage backup, no heat in freezing weather) VoiceCharm phones the owner's on-call number with a recorded message; they press 1 to confirm, and it tries up to 3 times. Every call that came in while closed is in one email at opening time, urgent first. 50¢ a minute, billed by the second, with no monthly fee.

VoiceCharm is built for HVAC and plumbing companies that lose night and weekend calls to voicemail. Pick your questions, hear the agent in your browser, sign up with Google or an email address, then dial one forwarding code on your phone; it's live in about ten minutes. The owner keeps their number (forward on no answer), family and crew calls become messages, not leads, and every call gets a full summary and transcript in the dashboard.

## About (canonical facts)
- Product: after-hours answering service for HVAC and plumbing companies
- Price: 50¢ a minute of call time, billed by the second. No monthly fee, no setup fee, no contracts, no monthly cap. Calls under 20 seconds and the owner's own test calls are free. The AI ends any call at 10 minutes and hangs up on dead air; the owner can set a monthly budget alert email.
- Free to start: the first 30 minutes of calls are free. There is no trial period. A card is required at signup and nothing is charged that day; call time is billed once a month.
- Guarantee: 30-day money-back guarantee: if you're not satisfied within 30 days of your first payment, ask for a full refund. Cancel anytime.
- Setup: sign up with Google or email, forward on no answer, live in about ten minutes
- Emergencies: phones the owner's on-call number (press 1 to confirm, up to 3 tries a few minutes apart). It does not transfer callers or send texts.
- Languages: English
- Website: https://www.voicecharm.ai

## Product
- [Homepage](https://www.voicecharm.ai/): What VoiceCharm is and a live voice demo you can talk to.
- [How it works](https://www.voicecharm.ai/how-it-works): Set your hours and on-call number → dial one forwarding code → at night, emergencies ring your on-call phone and the rest arrive in one morning email.
- [Pricing](https://www.voicecharm.ai/pricing): 50¢ a minute, billed by the second, no monthly fee, first 30 minutes free (card required), 30-day money-back guarantee.
- [Live demo](https://www.voicecharm.ai/demo): Call the demo line; it takes your details the way it would a customer's.
- [Get started](https://www.voicecharm.ai/get-started): Sign up with Google or email and go live in about ten minutes.

## Who it's for (by industry)
- [HVAC companies](https://www.voicecharm.ai/industries/hvac)
- [Plumbing companies](https://www.voicecharm.ai/industries/plumbing)

## Compare
- [AI vs human receptionist](https://www.voicecharm.ai/compare/ai-vs-human-receptionist): Cost and capability comparison.
- [VoiceCharm vs Ruby Receptionists](https://www.voicecharm.ai/compare/ruby-receptionists)
- [All alternatives](https://www.voicecharm.ai/alternatives): How VoiceCharm compares to other AI answering services and virtual receptionists.

## Free tools
- [Missed-call cost calculator](https://www.voicecharm.ai/tools/missed-call-calculator): Estimate the revenue you lose to missed calls.
- [ROI calculator](https://www.voicecharm.ai/roi-calculator): See the payback of one recovered job.

## Key guides
- [AI Receptionist Pricing Per Month 2026: Real Costs, No Surprises](https://www.voicecharm.ai/blog/ai-receptionist-cost)
- [Best AI Receptionist for Home Services: 2026 Buyer's Guide](https://www.voicecharm.ai/blog/best-ai-receptionist-home-services)
- [How Much Do Missed Calls Actually Cost Your Plumbing Business?](https://www.voicecharm.ai/blog/missed-calls-cost-plumbers)
- [AI Receptionist vs. Traditional Answering Service: 2026 Comparison](https://www.voicecharm.ai/blog/ai-receptionist-vs-answering-service)

## Contact
- Book a call with the founder: https://calendly.com/voicecharm/30min
- Contact page: https://www.voicecharm.ai/contact